Privacy Policy

Back and Body Chiropractic Center ("we," "us," or "our") operates the website backandbodydoc.com and provides chiropractic care in Shelby Charter Township, Michigan under the direction of Dr. Bradley Krawczyk, D.C. This Privacy Policy explains what information we collect through our website and communications, how we use it, and how we protect it.

We collect information you choose to provide to us, including when you:

• Submit a contact or appointment form on our website: your name, phone number, email address, and any details you share about your health concern or the reason for your visit.
• Schedule an appointment online through our scheduling system: your name, contact information, and appointment preferences.
• Opt in to SMS text messaging: your mobile phone number and your consent to receive text messages from our office.
• Call or email our office: the contact information and details you provide during that communication.

We also collect limited technical information automatically when you browse our site, as described in the Cookies and Analytics section below.

We use the information we collect to:

• Respond to your inquiries and requests.
• Schedule, confirm, remind you of, and manage your appointments.
• Communicate with you about your care and our office (hours, closures, follow-ups).
• Improve our website and the experience of visitors using it.
• Comply with legal and regulatory obligations that apply to healthcare practices.

We do not sell your personal information.

As a healthcare practice, we take the confidentiality of patient information seriously. Health information you share with us in the course of care is handled in accordance with applicable federal and state privacy laws, including HIPAA where it applies. We use reasonable administrative, technical, and physical safeguards to protect the information we hold, we limit access to staff who need it to serve you, and we retain information only as long as needed for the purposes described in this policy or as required by law.

Please avoid submitting detailed medical history through the website contact form. Detailed health information is best shared directly with our team during your visit.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are never sold, rented, or shared with any third party for their own marketing. Information shared with service providers that help us send messages (such as our messaging platform) is used only to deliver those messages on our behalf.

By providing your mobile number and opting in, you consent to receive text messages from Back and Body Chiropractic Center, including appointment confirmations, reminders, scheduling updates, and replies to your inquiries.

• Message frequency varies based on your appointments and inquiries.
• Message and data rates may apply depending on your mobile carrier plan.
• Reply STOP at any time to opt out of text messages.
• Reply HELP for help, or contact our office at (586) 207-1624.
• Consent to receive text messages is not a condition of receiving care.
• Carriers are not liable for delayed or undelivered messages.

Our website uses cookies and similar technologies to make the site work and to understand how visitors use it. We use analytics tools (such as Google Analytics and Microsoft Clarity) that collect information like pages visited, approximate location, device type, and how you interact with pages. This information is aggregated and does not identify you personally. You can control cookies through your browser settings; disabling cookies may affect some site features.

We work with trusted service providers to operate our website, process form submissions, schedule appointments, and send communications. These providers may process your information only to perform services for us and are not permitted to use it for their own purposes. Our website may link to third-party sites (such as Google or Facebook); their privacy practices are governed by their own policies.

• You may opt out of text messages at any time by replying STOP.
• You may request access to, correction of, or deletion of the contact information we hold about you by contacting our office. Requests involving medical records are handled under applicable healthcare records laws.
• You can manage cookies through your browser settings.

Our website is not directed at children, and we do not knowingly collect personal information from children online. Information about pediatric patients is provided by a parent or guardian in the course of care.

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date. Continued use of our website after an update means you accept the revised policy.

Questions about this Privacy Policy or how your information is handled? Contact us:

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